Enjoy seamless arrivals with the complimentary valet parking service, thoughtfully designed for your lifestyle, exclusively for The Saudi Investment Bank credit cardholders.
 

* The service is provided by Visa via ZAPS Premium app

Eligible Cards

* For suggestions or to submit a complaint, click here

* Terms and conditions apply.

Terms and Conditions

1. Offer valid from 19 August 2026 until 31 July 2027.
2. This offer is applicable for the following SAIB’s Credit Cardholders both primary and supplementary: Visa Infinite Privilege Credit Card, Visa Infinite Credit Card, and Visa Signature Credit Card.

3. Usage limits vary by card type, as shown in the table below:

   Card Type	Entitlements(Quarterly)
   Visa Infinite Privilege Credit Card	4 times
   Visa Infinite Credit Card	3 times
   Visa Signature Credit Card	2 times

4. Each usage is allocated to a specific quarter. If the customer does not use it during that quarter, the entitlement will expire.
5. The valet parking service is provided in select locations in different cities in Saudi Arabia.
6. Valet services include vehicle acceptance, secure parking, and retrieval upon the user’s request.
7. Users must ensure that their vehicles are roadworthy, legally registered, and insured.
8. All valuables should be removed or securely stored in the vehicle. The service provider is not responsible for any loss or damage to personal belongings.
9. The service provider is not responsible for damages caused by third parties or events outside their control (e.g., natural disasters, vandalism).
10. Damage claims must be reported immediately upon vehicle retrieval to the valet service provider directly.
11. The service is provided upon presenting a valid digital parking voucher in the App at the initial handover of the vehicle.
12. The user must present the digital voucher through the app to the service provider's staff.
13. The staff will then input the service provider code into the app. Once the code is entered and validated, the staff will accept the vehicle and proceed to provide the service.
14. The voucher is valid for parking a single vehicle, and it is not transferable and it is subject to the parking duration specified for each location.
15. The validity of the voucher depends on the terms specified on the voucher for the location:
    • Time-Limited Locations: Complimentary parking voucher is valid for 3 hours. Parking beyond this duration will incur additional charges, payable by the user.
    • Full-Day Locations: At such locations complimentary vouchers remain valid until the end of the service hours for the day.
16. Each cardholder is entitled to redeem only one complimentary valet parking services once per day per location.
17. Vouchers are non-refundable once validated, other than exceptional cases where the service cannot be provided due to unavoidable circumstances.
18. Users must adhere to the parking location’s specific rules and guidelines.
19. Users must collect their vehicles promptly, as extended parking beyond working hours may involve traffic authorities, and additional charges.
20. The service provider reserves the right to refuse service to any customer at their discretion, particularly if the vehicle is deemed unsafe or if the customer behaves inappropriately.
21. The valet services are provided "as is," and SAIB & Zaps the app make no guarantees regarding the availability of parking spaces at any location.
22. The service provider may amend these terms and conditions anytime, and those updates will be shared via the App or other appropriate channels.
23. SAIB reserves the right to amend / stop the service at any point of time and such changes will be announced. These changes (amendment /stopping) will apply to new customers only who avail the service post changes if any. However, all customers who have already availed the service will not be impacted by the changes.
24. SAIB reserves the right, in its sole discretion, to disqualify any individual it finds to be misconducting, tampering with the service process, or to be acting in violation of these terms and conditions.
25. These terms and conditions are subject to the Kingdom of Saudi Arabia’s regulations and laws.